RETURN & REFUND POLICY
Dropflit — Serving KSA & UAE

DELIVERY TIME
3-5 business days after order confirmation.

COD INSPECTION POLICY
Please carefully inspect your order at the 
time of delivery BEFORE accepting it.
Once you accept a COD delivery, the order 
is considered complete and final.

RETURNS ACCEPTED FOR:
✓ Wrong product delivered
✓ Damaged product upon delivery
✓ Product significantly different from 
  description

RETURNS NOT ACCEPTED FOR:
✗ Change of mind
✗ Product already used or opened
✗ No photo/video evidence provided
✗ Report made after 24 hours of delivery

HOW TO REQUEST A RETURN:
1. Take clear photos/video of the issue
2. Contact us within 24 hours of delivery
   Email: hello@dropflit.com
   WhatsApp: +971 58 258 3360
3. Our team will respond within 24-48 hours
4. If approved, return instructions will 
   be provided

REFUND PROCESS:
Approved refunds will be processed within 
5-7 business days.

NOTE FOR COD CUSTOMERS:
Please do not refuse delivery without first 
contacting our support team. Unnecessary 
refusals affect our service quality.